Shipping Policy

Shipping Policy

This policy applies to orders placed for the United States market. Standard shipping is free.

Orders are normally processed within 1–2 business days, excluding weekends and U.S. public holidays. After dispatch, estimated carrier transit time is 4–6 business days. The combined estimated delivery window is normally 5–8 business days, although carrier disruption, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

When tracking is available, confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

If tracking shows a delivery problem, or an order arrives damaged or incomplete, contact Support@bydasg.shop or 9412768969. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, Dash also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

Merchant Information
Business name: Dash
Trade name: Dash
Email: Support@bydasg.shop
Phone: 9412768969
Physical address: 2770 N State Highway 360, Grand Prairie, Texas, 75050, United States