Free U.S. Standard Shipping
To keep customer expectations clear, for Dash customers, orders can be delivered only inside the United States; customers pay no charge for standard U.S. shipping, and this rule governs the applicable process.
Shipment Updates
For the avoidance of uncertainty, contact Dash quickly about an address error, as routing may no longer be changeable once processing starts; shipment confirmation includes a tracking number sent to the contact information on the order.
Fulfillment Timeline
Within this policy framework, allow 1-2 business days for normal processing before dispatch; carrier delivery is estimated at 4-6 business days after dispatch, subject to operational, weather, peak-volume, address, and similar disruptions.
Delivery Problems
Within this policy framework, merchant-paid resolution applies to authorized shipping or product-quality claims as described in the Refund Policy; in the same context, customers can seek support for a stalled shipment or for any damaged, defective, mis-shipped, or incomplete delivery.
Merchant Information
Business name: Dash
Trade name: Dash
Email: Support@bydasg.shop
Phone: 9412768969
Physical address: 2770 N State Highway 360, Grand Prairie, Texas, 75050, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/New_York)