Where do you ship and what does shipping cost?
We ship only within the United States. Standard shipping is free on every order.
When will my order arrive?
Processing normally takes 1-2 business days. Estimated carrier transit is 4-6 business days after shipment, and a tracking number is provided.
Can I cancel an order?
An order may be cancelled before shipment. After shipment, follow the Refund Policy.
Can I return or exchange an item?
Eligible items may be returned or exchanged without a reason within 30 days after delivery. The merchant pays approved return shipping for no-reason and quality-related returns. Exclusions apply to custom products, clearance products, gift cards, and opened intimate or hygiene-sensitive products unless law requires otherwise.
How long does a refund take?
Approved refunds are sent to the original payment method within 5-10 business days. A bank or card issuer may take additional time to post the credit.
How can I get help?
Email Support@bydasg.shop or call 9412768969 during Monday to Friday, 9:00 AM-5:00 PM (America/New_York).
Merchant Information
Business name: Dash
Trade name: Dash
Email: Support@bydasg.shop
Phone: 9412768969
Physical address: 2770 N State Highway 360, Grand Prairie, Texas, 75050, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/New_York)